Red Carpet Service gives your local businesses the tools to roll out a warm, memorable welcome to visitors. In this fun, hands-on session, you’ll learn how great service boosts tourism, supports your economy, and leaves visitors with a lasting impression—helping your whole community feel more inviting and ready to shine.
WHAT IT IS
An educational workshop that helps front-line employees:
- Identify travelers’ needs
- Discover tools to support tourism
- Appreciate hidden local treasures
- Build service skills
As a package, these aspects translate into a quality experience for visitors and current residents when they visit your community’s businesses.
HOW IT WORKS
The Red Carpet Service workshops are tailored for your groups:
- Sessions: 2.5 hours
- Participants: Front-line staff and managers
- Group Size: 25-30 participants (recommended)
- Fees: Initial training, $250 + cost of travel; repeat trainings, travel costs only
- Instructors: Rural Prosperity Nebraska Extension Educators
The local sponsoring organization handles promotion, recruitment, and other details. Partnering with another community is encouraged.
BENEFITS IT OFFERS
Participants will walk away from the workshop with:
- Increased understanding of how travelers and tourists benefit your local economy
- Renewed appreciation for front-line employees
- Improved customer service skills
- Increased knowledge of local attractions and hidden treasures
Post-program evaluations have shown a significant increase in attendees’ knowledge and ability to share information about (1) main attractions, (2) hidden treasures, and (3) additional tourist attractions.
Contacts
NORTHWEST PANHANDLE
CHERYL BURKHART-KRIESEL
RPN Extension Educator
308-632-1234
cburkhartkriesel1@unl.edu